Can I use iTransitNW with my tablet or smartphone?
Yes. Our website is fully compatible with most tablets and smartphones using Android and iOS.
What is the best way to plan a trip using my smartphone?
You can plan your whole trip using either the “Trip Planner” page or by downloading “Transit: Real-Time Transit App” through the “Mobile Devices” page.
How can I send you feedback?
Please visit our “About Us” page which lists several ways to reach iTransitNW.
Can I plan a trip beyond the region shown in the map?
Yes. Our Trip Planner is able to find public transportation to most locations within the continental United States.
Which agencies are published at iTransitNW?
Please see our “Transit Agencies” page for a current list of agencies that are partnered with iTransitNW.
How do I retrieve a lost item left onboard?
Please go to the “Transit Agencies” page which lists contact information for the different agencies who are partnered with iTransitNW. Use that contact information to call, write, or e-mail the transit agency where you left your property.
How do I look-up a bus stop number?
You can look up information about a specific bus stop number by going to the “Bus Times” page and entering the stop number
How do I sign-up for alerts or delays for my bus stop or routes?
Please visit our “Mobile Devices” page for instructions on receiving ETAs and Service Alerts directly to your mobile device. Valley Transit is the only agency providing this service, but this may change over time.
Where do I find holiday schedules?
Please go to the “Transit Agencies” page for ways of contacting each agency for information about their holiday schedules.
How can I find out about service alerts such as route closures or deviations?
There are two ways to find out about service alerts. The first is on the “Live Map” at the bottom of the route selector on the right hand side. The second way is to go to the “Help/Info” page and select “Service Alerts”.
How often is data refreshed?
All information on bus locations and ETAs are in near real-time. The Live Map page is refreshed each 30-seconds, so the bus on the Live Map is moving 15 to 30 seconds slower than the real bus. It is important for riders to be waiting at the bus stop before the Live Map shows the bus arriving.
